IT Managed Services

Your business is unique and so are your IT requirements. That's why DKDouglas Consulting offers a range of support plans that are flexible enough to meet your business needs. We offer options that include 24/7 infrastructure monitoring and maintenance solutions, although a majority of our clients opt for a full Managed IT service.

We can completely take over your IT management or augment and extend of your team, complementing your internal IT staff by offloading some of their day-to-day operations so they’re free to focus on other important areas of your business.

Our IT Managed Services Partners

Microsoft

SkyKick

SolarWinds

Carbonite

Trend Micro

Extensive Expertise

We deliver high-performing technology solutions and prompt, professional support focused on our clients success. By outsourcing your IT to us, our technicians will proactively monitor your IT environment and fix issues before they arise. We also deliver sound advice, recommendations, and guidance on how you can leverage technology to unleash your business.

What's Included

24/7 Support

We're always here to help with your IT issues

Remote & On-site Support

We can troubleshoot and resolve issues remotely or at your location when needed

Emergency Support

Urgent support requests will be responded to immediately

Network Monitoring

We monitor your IT infrastructure 24/7 and proactively respond to issues

Software Updates

We ensure that your applications are always up to date and working

Backup and Recovery

We regularly backup your data in the event of a disaster

Office 365 & Cloud Insider

Remote working strategy with Microsoft Teams

Remote working strategy with Microsoft Teams

Does your organization have a remote working strategy? Get on-board with Microsoft Teams now!

Microsoft Details Plan to End Basic Authentication for Exchange Online

Microsoft Details Plan to End Basic Authentication for Exchange Online

With Basic Authentication in Exchange Online set to lose support this fall, Microsoft on Tuesday shared details about the transition and highlighted potential hurdles for organizations.

3/6/2020 Exchange Online Basic Authentication

Web & Marketing Insider

Introducing Umbraco 8

Introducing Umbraco 8

The wait is over! Today, we have released Umbraco 8.0 🎉 A new major Umbraco release with new beneficial features, a fresh new look and a thorough clean up of the codebase. We’ve talked about this release for 5 years - today the real Umbraco 8 voyage begins. And we invite you to jump on board so you can start building even greater and simpler Umbraco projects for yourself and for your customers. Ready? Let’s fill you in:

Umbraco nominated for European Tech Award

Umbraco nominated for European Tech Award

What? Award? Yes. Umbraco is in the finale for receiving the “Future Unicorn Award”. The selection, nomination and evaluation process resulted in us reaching the finale. 16 companies are in the finale out of more than 35,000 companies across Europe and this week we’ll find out if we’re the lucky winner

Project Management Insider

Six Ways to Keep Your Team Motivated When the Going Gets Tough

Six Ways to Keep Your Team Motivated When the Going Gets Tough

Life comes with its challenges, setbacks, and failures. We all expect that, and we know that the same goes for projects, as well. Even with the most qualified team members, the most supportive and understanding stakeholders, and most driven project manager, things are bound to get tough from time to time.

Understanding Velocity in Agile Approaches with MS Project

Understanding Velocity in Agile Approaches with MS Project

There are certain questions that usually surface in almost every project regardless of the type, domain considered, technology used, complexities associated, or strategic significance. These questions are: When will the project be completed? What are the items you can deliver by the end of the project? What are the items the team can take for

3/6/2020 Microsoft Project Agile Velocity

Our Success Stories

Frazer PLC

Frazer PLC delivers innovative solutions in complex litigation. Their transition from Google G Suite to Office 365 gives them the tools they need to deliver results to their customers.

Healing Broken Vessels

Healing Broken Vessels is a non-profit focused on helping women in Middle Tennessee. Their all-new site, built on the Umbraco CMS platform, gives the center an easy-to-use experience to provide updates and content to women seeking assistance.

Tennessee Department of Health

Implementation of vxVistA and vxCPRS; an open source EHR solution.